MedHub understands the mission critical nature of your data. Therefore we have an extremely robust network infrastructure with fail over and redundancy built in. Load balancing, application servers, SSL acceleration and dedicated database servers ensure the correct handling and management of all data. The system is scaled to handle load at peak traffic in the 95th percentile. Screen paints for simple queries are documented and audit trails are maintained for review and analysis.

All transactions are encrypted in transit using 128-bit STRONG encryption secure sockets layer (SSL). Each user session is timed to expire and is fully authenticated.

• Multiple server racks with fully clustered servers
• Multiple remote backup servers
• Five scheduled data backups per day of all client data
• Multiple SSL accelerators
• Multiple load balancers
• Dedicated VPN appliances
• Dozens of state-of-the-art web servers and database servers
• Multiple application servers
• Dedicated back end MedHub support server
• Data centers climate controlled with multiple propane backup generators
• Fire suppression
• Three separate redundant gigabit connections to internet backbone (three different providers)
• Data centers have three separate redundant fiber optic pathway connections to the internet backbone
• No MedHub client has experienced an unscheduled data center outage in over eight years
• Data center access controlled by dual key card and biometric access
• Security cameras with 90 day retention
• All racks have combination and key locks
• Universal Threat Management protects against DOS, Port Scans and other advanced intrusion attacks
• Logging of all entrances by key card to each location
• No outside facing ground floor walls or windows in any server areas
• Special Security Zone for client only access to meet HIPAA, PCI, CISP and other audited environments while still allowing Online Tech to manage your environment

• Documented change management procedures include security review