MedHub was founded as the result of several successful projects completed for The University of Michigan Health System in 2002-2003. The genesis of MedHub came from the initiative to develop a collaborative web based shift/call scheduling engine for Surgery residents. As regulatory pressures increased, it became apparent manual and ad hoc methods of documenting all forms of essential activities for varied groups of stakeholders would no longer be satisfactory.

At the University of Michigan, there were 89 residency and fellowship programs operating as 89 independent fiefdoms. The effort required to document and manage data for residency program accreditation was significant. The effort required to manage rotation, shift/call and continuity clinic schedules for activity assignments, affiliated institutional billing and Medicare reimbursement was even greater. The amount of redundant effort associated with validating and correcting data for audit was costly and unacceptable.

In 2003, Michigan distributed a comprehensive Request for Proposal for a unified approach to residency management, affiliated billing and audit response. At that time, The University of Michigan evaluated the systems available and selected MedHub. The reason was the MedHub approach to residency management was simply different than the others:

• MedHub only deploys the system across an entire enterprise and does not sell to individual residency programs. In every case where a decision to consider an enterprise approach is made, MedHub is not only competing against other residency management systems, residency programs within those institutions are almost always already using a competitors system.
  
  
• MedHub takes a ‘workflow’ approach to managing residency tasks. Tasks that drive the reimbursement business process are consistent across all training programs. Tasks that drive training program accreditation and physician training (evaluations, conference management procedure logging resident learning portfolio, etc.) include   residency program settings that allow each program to configure the system to its own requirements.
  
  
• MedHub takes a where worked’ approach to resident rotational activity so auditors can reconcile the cost report directly back to the rotation schedule.

In a relatively short amount of time, MedHub has been selected by a number of the top hospitals in North America because of its ability to handle complex stakeholder relationships within complicated environments. MedHub routinely develops institution specific interfaces and exports to existing legacy systems and has become the sole-source-of-truth for essential real time data that needs to be error checked and accurate.

MedHub is currently financially stable with no outside investors expecting a return. This leaves the company free to focus on research and development, system improvement, measured growth and dedicated customer support without outside distraction.