New Post Office Functionality

17 March, 2016

New and improved Post Office features that make communicating with your users more effective, personalized and scalable.

Following the January ’16 release, which included a refreshed user interface and new capabilities for attaching files, creating email templates, and sending bulk messages to user groups, we received feedback from Administrators about additional capabilities that would make the Post Office feature even more powerful.

We heard your feedback, and the team is pleased to deliver the following new and improved features to you.


Advanced Text Formatting

  • New options are now available in the message creation toolbar, providing Administrators the ability to bold, underline, italicize and add bullets to communications sent via Post Office.

Enriched Filtering Functionality 

  • Post Office design enhancements have been made that improve usability for Administrators leveraging filter options.
  • The addition of start and end-dates to the Timeframe filtering option helps ensure Administrators are sending messages to the intended set of recipients.

Improved Message Recipient Management

  • New recipient summary display options allow Administrators to expand and contract recipient lists when creating messages being sent to sizeable groups.
  • Total message recipient count summaries are now available both prior to sending a message, and in the message delivery confirmation page.
  • Administrators can now quickly add users based on their Rank or Role, instead of manually adding users within a specific category.
  • Automatic recipient deduplication functionality ensures that users belonging to multiple groups do not receive copies of the same email.
  • Improved recipient search functionality allows Administrators to find and add individual users quickly.
  • By popular demand, the default recipient selection settings have been changed from Groups to Users.

Updated Administrator Distribution Group Access Settings 

  • Administrators now only have access to message Users and Groups of the programs they have Administrative access rights to, while Parent Administrators can access all child programs.

Please refer to the online help and video tutorials for more information on these new features.