Help When You Need It

Your success matters. Our team of experts provides hands on support and resources.

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Support Inquiries

MedHub provides one-on-one support for software questions via an online ticket system for documenting and logging inquiries with our MedHub and eValue platforms. Our Support Team consistently monitors the ticketing system to ensure we are responding to you in a timely fashion. We provide guidance as to the operation of the system, explanation of functions and features, along with trouble shooting system issues that may arise.

If you are a resident, trainee, student, or educator requiring assistance using the platform, please contact the eValue or MedHub administrator at your program or institution.

Our Team

We are dedicated to providing an exceptional client support experience. Our Client Support Consultants are professional, compassionate, and knowledgeable. The teams have in-depth expertise in the software and the markets we serve.

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Online Resources

Our clients have access to support at their fingertips through a library of training materials, video tutorials, how-to articles, and a comprehensive resource manual. Stay connected through our online portal as additional product training opportunities will be made available throughout the year.

Cynthia Geyer
Administrative Director, GME, University of Iowa Hospitals and Clinics

While MedHub is an innovative, intuitive, and well-organized system, it’s the people behind MedHub who make it the superior selection.

Ready to see what MedHub can do for you?

Request a demo today!

We'd love to chat with you about how MedHub can streamline processes, refine best practices, and harness the power of your data for continuous improvement.

Are you a current client trying to reach Support? Log in to create a ticket.